Frequently Asked Questions

Please read our FAQ before sending us a message.

You can reach our customer support team by emailing us at [insert email address] or by filling out the contact form on this page. We strive to respond within 24 hours.

Our customer service team is available Monday through Friday from 9 AM to 6 PM (EST). We are closed on weekends and public holidays.

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. If you have any issues with tracking, please contact us for assistance.

If you need to change or cancel your order, please contact us as soon as possible. We can make changes or cancellations only before the order is processed and shipped.

To return an item, please contact our customer support team to initiate the return process. Make sure to include your order number and reason for return. For more details, please refer to our Returns Policy page.

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